ConnexusMed
PRIVACY POLICY
EFFECTIVE FROM: 17/02/2026
INTRODUCTION
ConnexusMed (we or us, and the expression your should be read and understood accordingly) respects your privacy and is committed to protecting your personal data. This Privacy Policy will explain to you how we look after your personal data whenever you visit our website www.connexusmed.com(Website), or we communicate with each other by any other means, as well as providing you with information about your privacy rights and how the law protects you.
1. IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Policy
The purpose of this Privacy Policy is to provide you with information on how we collect and use your personal data through your use of the Website or through any other way in which we might communicate with each other.
It is important that you read this Privacy Policy, together with any other privacy policy, privacy notice, fair processing policy or other document that we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy applies in addition to all and any such other policies, notices and documents and is not intended to supersede or prevail over them.
Controller
ConnexusMed (we or us, and the expression your should be read and understood accordingly) is the data controller and, as such, responsible for your personal data.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out in the Contact Details section below.
Contact Details
If you have any questions about this Privacy Policy or our storage or use of your personal data, please contact us by e-mail at info@connexusmed.com.
Changes to this Privacy Policy and your Duty to Inform us of Changes
We keep this Privacy Policy under regular review. This version was issued in February 2026.
It is important that the personal data we hold about you is accurate and current. Please inform us if you intend to use the Website in the future and your personal data changes in any way.
Third-Party Links
It is not our intention to display links to third-party sites on the Website.
2. The Data we Collect about you
Personal data means any information about an individual from which that person can be identified. It does not include data from which it is not possible to identify of the individual has been removed, either when used alone or in conjunction with other data.
We may collect, use, store and transfer personal data about you which falls into any of the following categories:
-
Identity Data, which includes your first name, your last name should you choose to provide it, plus your username or similar identifier and your gender;
-
Contact Data, which includes your email address(es);
-
Technical Data, which includes your internet protocol (IP) address(es), browser type and version, time zone setting and location, browser plug-in types and versions;
-
Marketing and Communications Data, which includes your preferences in receiving marketing material from us and our affiliated entities, and your communication preferences;
-
Usage Data which includes information about how you interact with us and use the Website or our services; and
-
Aggregated Data, such as statistical or demographic data. Aggregated Data is not personal data, as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific Website feature in order to analyse general trends in how users are interacting with the Website, in order to help us to improve the Website and the service that we provide through it. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including:
-
When we communicate with you by email or other electronic correspondence, or by any other non-electronic means. You may give us your Identity or Contact Data by corresponding with us by email or otherwise.
We also collect data from and about you via the Website:
-
Through your actions (for example, when you provide your Identity or Contact Data through the “Contact Us” page and “Free Subscription” forms on the Website); or
-
Through automated technologies or interactions. As you interact with the Website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. See our Cookie Policy for further details.
Technical Data may be collected from analytics providers, such as Google (based outside the UK) and search information providers (based inside or outside the UK).
4. HOW WE USE YOUR PERSONAL DATA
Lawful basis for processing
We are required by law to have a lawful basis for collecting and using your personal data. We usually rely on one or more of the following lawful bases:
-
Consent: In order to use the Website you are required to accept, via the use of a click-box, the Terms of Use of the Website. As part of this process, and when you log into the Website, you will be required to give your consent to the use of your personal data in accordance with the terms of this Privacy Policy.
-
Performance of a contract with you: Where we need to perform a contract we are about to enter into or have entered into with you.
-
Legitimate interests: Where it is necessary for our legitimate interests as a supplier of agrochemicals (or those of a third party) and your interests and fundamental rights do not override those interests. These legitimate interests include our interests in managing our relationship with our customers, prospective customers and their personnel, hosting virtual and in-person events and ensuring appropriate standards and compliance with all applicable policies, practices or procedures;
-
Legal obligation: Where we need to comply with a legal obligation to which we are subject.
Purposes for which we will use your Personal Data
We have listed in the table at the end of this page on all the ways in which we might use your personal data, and the respective legal bases upon which we may rely in order to do so. We have also, where applicable identified any legitimate interests upon which we may rely.
We may process your personal data on more than one lawful basis, depending upon the specific purpose for which we are using it. Please contact us if you need details about the specific legal ground(s) upon which we are relying on to process your personal data where more than one ground has been set out in the table below.
Marketing
We do not currently share personal data with third parties for marketing purposes.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the Website may become inaccessible or not function properly. For more information about the cookies we use, see the Cookies Policy.
Change of Purpose
We will only use your personal data for the purposes for which we collected it as set out in the above table, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you require an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us. Please see the “Contact Details” paragraph in Section 1 above for details of how to do this.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with our affiliated entities from time to time for the purposes set out in the table above.
We may also share your personal data with entities which we engage for the purposes of the development, maintenance and support of the Website.
We may also share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We do not currently have any plans to transfer any personal data to any persons or entities outside the UK. Should we at any time wish to transfer personal data out of the UK we shall:
-
ensure that a similar degree of protection is afforded to it, using a method stipulated by UK data protection law current at the time; and
-
update this Privacy Policy accordingly with the relevant details.
7. DATA SECURITY
We have put in place appropriate security measures intended to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. At the present time, we do not have any plans to share your personal data with third parties except as expressly set out in this Privacy Policy and if those plans should change we shall update this Provacy Policy accordingly. Any third parties with whom we share your personal data would only process it on our instructions and they would be made subject to a duty of confidentiality.
8. DATA RETENTION
We will keep your personal data only for as long as is reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation arising in connection with our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see Section 9 below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
You have rights under data protection law in the UK to do the following things:
• Request access to your personal data (commonly known as a "Data Subject Access Request" or “DSAR”). This enables you to receive a copy of the personal data we hold about you and to check that we are processing it in accordance with the law.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons. If that is the case we shall notify you, giving details of the legal reasons in question, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (including the legitimate interest of a third party) as the lawful basis for that particular use of your data. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which, as a matter of law, override your right to object.
• Object at any time to the processing of your personal data for direct marketing purposes (but please note that we do not currently intend to use your personal data for marketing purposes).
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
-
If you want us to establish the data's accuracy;
-
Where our use of the data is unlawful but you do not want us to erase it;
-
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
-
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
If you wish to exercise any of the rights set out above, please contact us using the information provided in the “Contact Details” paragraph in Section 1 above.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Table under Section 4
Purpose/Use
To register you as a user of the Website
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or Privacy Policy
(b) Asking you to leave a review or take a survey.
To enable your use of the Website, including the posting and reading of enquiries, information and comments.
To complete a survey
Type of Data
Identity
Contact
Identity
Contact
Identity
Contact
Identity
Contact
Usage
Lawful Basis/Basis of Legitimate Interest
To onboard you or your organisation as a user.
(a) Performance of a contract with you;
(b) Necessary to comply with a legal obligation;
(c) Necessary for our legitimate interests (to keep our records updated and to study how users use the Website or to perform a contract with your organisation).
Performance of a contract with you.
Necessary for our legitimate interests and performance of a contract with you or your organisation.
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how users use the Website, to develop them and grow our business, or to perform a contract with you or your organisation).
To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Identity
Contact
Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud);
(b) Necessary to comply with a legal obligation.
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Identity
Contact
Usage
Marketing and Communications
Technical
Necessary for our legitimate interests (to study how users use the Website and the information published on it, to grow our business and to inform our marketing strategy)
To use data analytics to improve the website, and our products and services, marketing, customer relationships and experiences
Technical
Usage
Necessary for our legitimate interests (to define types of users for the Website, to keep the Website updated and relevant, to develop our business and to inform our marketing strategy).